Chaplaincy Quick Test

In a piece published in Modern Healthcare we said: “Professional chaplains are arguably the most cost-effective and underutilized resource for increasing patient satisfaction.”

What our consultants can do:

• Fully assess your chaplaincy operation within the context of your organizational objectives.
• Deliver a detailed strategic plan with concrete recommendations to align chaplaincy metrics with your objectives.
• Establish protocols that improve patient outcomes and satisfaction, staff morale and retention, institutional and staff cultural competency, palliative care and end of life care, and resource management.
• Help manage successful change
• Design, implement, and analyze data-based chaplaincy Quality Improvement programs
• Recruit the chaplain that best fits your needs – guaranteed
• Help manage your chaplaincy department

We assist health care institutions that:

• Seek the highest quality and best practices.
• Serve new patient populations.
• Want to raise their patient/client satisfaction and HCAHPS ratings.
• Have had the same chaplaincy staff for more than 7 years or do not have in-house chaplaincy services.
• Are changing through merger, incorporation into a system, adding services and/or capacity.
• Want to qualify for the Magnet or Baldrige Award.

To learn more about how we can help you, please contact:

The Rev. George Handzo, BCC
Director, Health Services, Research and Quality
HealthCare Chaplaincy
65 Broadway, 12th Floor
New York, NY 10006
(Office) (212) 644-1111 ext. 234
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